Last updated: September 16, 2026
These Terms of Service govern access to the Pep Man website and any purchase made through it. By using this site or placing an order, you agree to these Terms.
Research use only
All products offered by Pep Man are supplied solely for lawful laboratory, analytical, and research use by qualified individuals or organizations. Products are not intended for human or veterinary consumption, diagnostic use, therapeutic use, cosmetic use, food use, or any other prohibited purpose.
By placing an order, you represent that you are qualified to purchase, possess, handle, store, and dispose of research materials in accordance with applicable law and appropriate laboratory practice.
Product information and documentation
Product descriptions, specifications, and Certificates of Analysis are provided to support research evaluation. They do not constitute medical, veterinary, diagnostic, therapeutic, or safety advice. You are responsible for independently evaluating the suitability of any material for your intended lawful research purpose.
Orders and payment
An order is an offer to purchase and is subject to acceptance by Pep Man. We may decline, cancel, or limit an order when necessary to address availability, suspected misuse, inaccurate information, payment concerns, or compliance requirements. You agree to provide current, complete, and accurate ordering and payment information.
Shipping and delivery
Delivery estimates are estimates only. Once an order is delivered to the address supplied at checkout, you are responsible for its proper receipt, handling, storage, and use. Please review your shipping information carefully before submitting an order.
Returns, refunds, and cancellations
Our Refund Policy explains the process for cancellation requests, damaged or incorrect deliveries, and other order concerns. Because post-delivery handling and storage cannot be verified, returns are generally not accepted after shipment unless required by applicable law.
Intellectual property
The site, brand elements, copy, photographs, product documentation, and other content are owned by or licensed to Pep Man and may not be copied, reproduced, or used without written permission except as permitted by law.
Disclaimer and limitation of liability
Products and site content are provided on an “as available” basis. To the fullest extent permitted by law, Pep Man disclaims warranties not expressly stated in writing and is not responsible for results arising from improper handling, storage, use, or reliance on site content. Nothing in these Terms limits rights that cannot be waived under applicable law.
Changes and contact
We may update these Terms from time to time by posting a revised version on this page. Continued use of the site after an update constitutes acceptance of the revised Terms. For questions, please contact Pep Man.