Last updated: September 16, 2026
This Privacy Policy explains how Pep Man collects, uses, and protects information when you visit our website, contact us, or place an order.
Information we collect
We may collect information you provide directly, including your name, email address, phone number, billing and shipping address, account details, order information, and messages sent to our support team. Payment details are processed by our payment providers; we do not intentionally store complete payment card information on our website.
We may also collect technical information such as device and browser information, IP address, pages visited, referral information, and cookie or session data used to operate, secure, and improve the site.
How we use information
- To process orders, payments, shipping, and customer support requests.
- To maintain site security, prevent fraud, and comply with legal obligations.
- To communicate about orders, accounts, policy changes, and, where permitted, promotional messages.
- To understand site performance and improve our services.
How information is shared
We share only the information reasonably necessary with service providers that support payment processing, shipping, website hosting, analytics, customer communications, and fraud prevention. We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or the public. We do not sell personal information for money.
Cookies and similar technologies
Cookies and similar technologies help the site remember preferences, keep the cart functioning, measure performance, and protect against abuse. You can manage cookies through your browser settings, though disabling essential cookies may affect site functionality.
Data retention and security
We retain information for as long as reasonably necessary to fulfill orders, provide support, meet legal and tax obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system is completely secure.
Your choices
Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you. You may unsubscribe from promotional email using the link in those messages. Transactional messages related to an order or account may still be sent when necessary.
Third-party links and changes
Our site may link to third-party services. Their privacy practices are governed by their own policies. We may update this Privacy Policy from time to time; the date at the top of this page identifies the latest revision.
Contact
For privacy questions or requests, please contact Pep Man.